Jia Yun Zhao
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B2B & B2C product design
Built a unified workspace that helps advisors access all their tools in one place—cutting down tab overload and boosting efficiency.
Delivered product page and checkout updates to support "Buy Online, Pick Up In Store"—leveraging Browns Shoes' fastest-in-Canada shipping to drive conversions.
Introduced selective sharing features, giving writers control over what to share and who sees what - all within ButterDocs, a powerful alternative to Google Docs.
Web design and rebranding
Conversational AI